Testimonials

  1. Fred and Lynne Olds

    Phil is the guy we turn to when we have any problems with our computer and television He is prompt, helpful and always offers well considered solutions and advice.

  2. John Bertakis

    Knowledgeable, professional, and available!! Always appreciative of his service!!!

  3. Bill Shelden

    I haven’t seen him in a bowtie recently. He is usually wearing a cape when he appears and solves all kinds of problems. He is great at phones, laptops, and pads. Keep his phone number handy!

  4. Deanna Miner

    I’m 89 and with so little technology skill that’s it’s humorous. Phil is patient and so helpful that I swear he could teach my dog how to use a computer! Send this man to your elderly mother or aunt!

  5. Gretchen

    Phil is patient and very responsive. He always solves my technical issues – both mac and PC. I highly recommend Phil!

  6. Alyssa Mertz

    To the “older generation’, any computer glitch quickly becomes frustrating and causes great anxiety. Knowing that Phil will call you back quickly to set up a home visit or use the remote connection to solve your problem brings piece of mind to people with limited online skills.

  7. Ted Kedzierski

    Phil is the best! He is extremely competent and timely with his work.
    Phil is very cost effective and has a very pleasing personality. What great
    combinations.

  8. Anne

    Phil is readily available, and can easily remote into your computer if the fix can be accomplished that way. He has helped with all manner of issues for us and answers quick silly questions by e-mail without fail. Very reliable and easy to work with.

  9. Jill Woodward

    We feel very fortunate to have found Phillip to handle all our IT needs at the Ford Piquette Plant Museum. He comes in and saves the day, every time! He has knowledge across all kinds of software, hardware, networks, wifi and other problems, big and small. I would recommend him to anyone. I’ve also used him for my home computer problems. He’s an “11” out of 10!!

  10. Meg Mercier

    Phil is amazing!!!
    He has helped to keep my business profile up to date in this ever changing tech world. Also, no question is too small. He picks up the phone whenever he can. He is a necessity!!

  11. Beline Obeid

    We’ve trusted Phil with our computers for over 17 years and he has consistently provided excellent service! From helping us choose and purchase the right computers to handling installation and follow-up support, he has been knowledgeable, dependable and a pleasure to work with.

    What we especially appreciate is that his service doesn’t end with the purchase or installation. His continued support and attention to detail have made him someone we know we can count on.

    We truly value our long-standing relationship with Phil and highly recommend him to anyone looking for reliable, personalized computer service!

  12. Mike Hollerbach

    Soon after I retired from a larger corporate environment (wherein I previously enjoyed strong IT support), Phil became my “IT guy” handling a wide variety of tech and computer matters for my wife and I. He has been quick to respond, and I highly recommend him.

  13. Mary Lamparter

    Phil is always accessible within a very short timeframe which is so important when an issue arises. I love the fact he provides remote service and in many instances that’s the only thing required which saves time for both of us. I highly recommend “the guy with the bowtie”

  14. Clark Durant

    Phil is always available…well, almost always! Good man. Quality efficient work. My wife and I can depend upon him.

  15. Jay Fitzgerald

    When I retired, I lost my source of in-house technical support. Phil provides rapid response and works with me until my digital problems are solved – whether it is updates, new programs, solving equipment issues, or ridding me of inadvertent or poor choices I have made while cruising around the internet. He saves me lots of time and frustration!

  16. Ronald Cornell

    Phil did an awesome job helping create a special slideshow for my 40th college reunion. He expertly blended music and photos from the 1980s. It was a huge highlight of the weekend.

  17. Kim

    Philip is awesome and is always on top of tending to our staffs needs, I don’t know what we would do without him.

  18. Nanci M Bolton

    Phil has been my IT guy for my Company and for me personally for close to 20 years. He established the complete network for my business and kept all of our employees up and running for years. And, when I have had to purchase new computers I have relied on him to advise the best system and he transfers all of my files without a glitch.
    He is honest, reliable, timely and I totally trust him with all of my IT work.
    Go with the “BOW TIE” guy and you will not be sorry!

  19. Susan Baron

    Phillip has been the IT person for my small business and home for many years. He’s very knowledgeable, consistently available, and has helped me out of plenty of crises! He’s a terrific resource.

  20. John Arnold

    Phil has helped my wife and me with our personal and business computers for well over a decade. He is exceptionally competent and goes the extra mile in responding to issues quickly and efficiently. He is also pleasant and easy to work with. Handling computer issues is never going to be enjoyable, but Phil lowers the stress level as soon as he becomes part of the picture.

  21. Terry Book

    Phil has found solutions for a myriad of problems either I or my computer has created over the years, and I value his expertise greatly.

  22. Andrea

    Phil has a depth of knowledge that always surpasses my expectations. He is a problem solver. When he implements systems they withstand the test of time.

  23. Marve Adams

    Phil is great!! He has saved me many a time when there has been a computer issue beyond my “skills” or a tricky one where I had been hacked. He is kind and patient and totally trustworthy. He’s the only person I trust with our computer-wifi issues. Highly recommend!

  24. james a brown

    I’ve used Phil for years. He always solves my computer problems. I recommend him highly.

  25. George R. McMullen Jr.

    The only computer expert I will use. Not only fast to respond but Phil is very involved with his community and does much pro bono work that benefits many charitable organizations. Further his services are at a very reasonable rate…if any potential client has any questions please call my cell phone (313) 549-6363…George McMullen Grosse Pointe Woods

  26. Betsy

    MacKethan Computer Consulting provided, fast and reasonably priced service. Most importantly, he got my laptop up and running again!

  27. Jean Alter-Johnson

    I’ve known Phil for many years. He came to my home to service my computer and was extremely professional. He soon became someone I call friend… he’s a good guy to have.

  28. Ken Welch

    Read all of these reviews and believe every single one of them. The guy with the bow tie is outstanding. He’s exactly what most of us who simply don’t get it when it comes to computers need. I myself am so lame with tech stuff that I asked him to post my review wherever he’d like so I wouldn’t have to get into creating accounts and passwords.
    He could easily cast a superior attitude when it comes to knowing what others don’t but he doesn’t. He’s humble and patient, accommodating and kind and knows his stuff.
    He’s a godsend to all of us who struggle to understand what now every 10 year old knows.

  29. John Birchler

    Phil helped me set up my new Mac. Just walked through the entire process with me and then did a follow up appointment by phone. I hate this kind of stuff. He made it quick and easy.

  30. Penelope Hale

    Great IT guy. Capable, available, and personable. So grateful to have found him.

  31. Ann Rock

    Phil is great at what he does. He’s very patient and thorough. He gives me the time I need and he makes this complex work seem effortless. Thanks to him my new computer was up and running in a couple hours with everything transferred and linked. He is indispensable!

  32. Diane P

    Phil has been our IT guy for several years, and he has always been called to install new software, set-up new computers, printers, iPads, and iPhones. The transition to new computer equipment has always been seamless. He is also very good at working with older computers that have their little problems and need to be “cleaned up” from time-to-time. Additionally, we have used Phil’s expertise when purchasing new equipment. Once he understands our needs, and what we would like the equipment to do, he will make a recommendation for consideration, including the best place to make the purchase.

  33. Fred Woolsey

    Phil has the requisite abilities for the tasks at hand: creativity, responsiveness, patience and an excellent memory. Highly recommended.

  34. Susan Allasio

    Phil had assisted us with several computer problems. He is prompt, professional, and very helpful. He has resolved each of the issues needing attention, in a short period of time.
    He is our “computer guy”.

  35. Ginny de Steiger

    He’s here, he’ there, he’s everywhere. I’m in Florida and he calls me right back when I need him…….and the job is done and the computer works again. Can’t find better service.
    The price is right too.

  36. Lisa Mower Gandelot

    ‘The Guy with the Bowtie’ is so kind and patient with a person who has difficulties maneuvering around easily in the computer, iPhone and the other electronics we have in our world. He is a good teacher and possesses a great sense of humor…certainly helps! I have him on speed dial!

  37. Gary Provenzano

    Phil has been our computer repair person for over a year. He give outstanding service with fair pricing. He is always willing to answer questions over the phone and is very helpful for those of us who don’t really understand computers. I have recommended him to many people including people in my own family. He is also very friendly and easy to talk to.

  38. Bobbie Posselius

    Phil is the best… very personable and professional…. he always comes up with a solution with what ever your problem may be….He’s always on time and never rushes you… I would highly recommend Phil….

  39. Lynn Caldwell

    Phil is the best! He is honest as the day is long and he has never failed me in ridding me of viruses and other creeping things in my computer

  40. Ann Hoag

    In addition to his technical skills, Phil has real people skills. He senses one’s level of expertise and gives explanations that are appropriate to an individual’s level of understanding. The great thing is he solves your problems and does it with humor.

  41. Joe Hudson

    He is our Dr. Phil!

  42. Fred Ollison

    Phil routinely kept me from going crazy with problems on my late computer. He quickly transferred my programs and files onto my new computer to my complete satisfaction, and should a new problem pop up, I know who to call.

  43. Xhafer Orhan

    If Philip can’t fix the problem with your computer it can’t be done.

  44. Kim Marsh

    Phil always knows how to help with all my computer problems. He helps to decide whether to upgrade, or work with the present computer. He also helped set up the new system and forwarding all the information. He has been great!

  45. Janet and Rob Ridder

    MacKethan Computer Consulting has been our computer expert and advisor for both our home and business computers for many years. Phil has been delightful to work with. He is knowledgeable, understandable, very responsive and patient. We would recommend him highly.

  46. Bill Krag

    Mr. MacKethan has been a great help purchasing new equipment, configuring new and existing equipment, setting up an in-home network, transferring data and software from one computer to another, and along the way teaching me many procedures. He is extremely reliable, punctual, and professional. Thus, it is easy to confidently recommend his services.

  47. Carolyn Candler

    Phil is the greatest! He has resolved our computer problems with the least amount of aggravation to us. We appreciate his great service and that he comes to the house.

  48. Diane & Ron Strickler

    Phil has been our computer consultant for 5 years. He is knowledgeable, responsive, and practical and provides cost effective solutions.

  49. John M. Francis

    As a handicapped man, my computer is a real lifeline for me. When the “…computer meanies..” pay a visit to my world, Phil is my computer 911.

  50. Ann Baxter

    Phil is kind, considerate and patient with those of us who are not very computer-savvy, and always tries to find economical solutions to problems before suggesting more costly measures. I keep his contact information nearby at all times… because when I need his help, it’s always an emergency!

  51. Dr. Marquita Bedway

    Mr. MacKethan consistently delivers timely, professional computer consultation. His expertise reduces my stress as he troubleshoots in minutes what would otherwise take me hours!

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